Contact Us - The Card Services Center

Customer Service:

24 hour Automated Customer Service: 1-800-854-7642

 

Transaction Disputes (Mail)

Mail written letter of dispute to:

The Card Services Center

PO Box 2988

Omaha, NE 68103-2988

 

Transaction Disputes (Phone)

1-800-854-7642 

 

Payment Information:    

The Card Services Center

P.O. Box 71205

Charlotte, NC 28272-1205

 

Pay by phone*: 

1-800-854-7642 (24/7)

 

*A $10.00 processing fee will be assessed to your MasterCard/VISA account for expedited phone payments. Please allow 24-48 business hours for your payment to apply to your account. 

 

Overnight: 

FD/REMITCO

c/o Card Assets #225

6125 Lakeview Rd., Suite 800

Charlotte, NC 28269